We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.

Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Terms & Conditions

Terms & Conditions & Privacy Policy

Last Updated: 1 Jan 2024

Welcome to Tribeup Academy. By accessing, purchasing, subscribing to, or engaging with any of our services, you agree to the following Terms & Conditions and Privacy Policy. These terms are binding and apply to all clients, customers, and users of Tribeup Academy’s services.

 

1. Services Covered

These terms apply to all services offered by Tribeup Academy, including but not limited to:

  • Digital advertising consulting and coaching
  • Membership programs and recurring subscription services
  • One-on-one advisory or implementation sessions
  • Online training, checklists, toolkits, and downloadable digital resources

 

2. Payment & Billing

  • All payments must be made in full upon purchase unless otherwise stated.
  • Subscription services (e.g. Jason On Demand) recur automatically through your selected payment method unless canceled in advance.
  • You are responsible for ensuring that your payment information is accurate and current.

 

3. Refund Policy

All sales are final. No refunds will be provided under any circumstances.

  • This includes coaching calls, memberships, toolkits, training programs, and digital products.
  • By purchasing, you acknowledge and agree to our no-refund policy regardless of usage.
  • Missed sessions are not eligible for refund or reschedule unless canceled with at least 24 hours’ notice.

 

4. Cancellation Policy

  • You may cancel an active subscription before the next billing cycle to stop future charges.
  • Cancellation does not entitle you to a refund for the current or past billing periods.
  • All cancellations must be submitted in writing via email or through the subscription platform used.

 

5. Use of Materials

  • All content is for personal or internal business use only.
  • You may not reproduce, distribute, resell, or publicly share our materials without written permission.

 

6. Confidentiality & Client Data

  • All client information shared with us is treated as confidential.
  • We do not share your business data, ad account access, or performance results without your consent.

 

7. Privacy Policy

  • We collect personal data (e.g. name, email, payment info) to deliver services and support.
  • Your data is stored securely and never sold or shared for marketing purposes.
  • You may unsubscribe from our emails at any time.
  • We use tools like Meta Pixel and Google Analytics to monitor performance and improve user experience.

 

8. Limitation of Liability

  • Tribeup Academy does not guarantee specific results or performance outcomes.
  • We are not liable for losses arising from implementation of our strategies or content.

 

9. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Malaysia.
  • Disputes will be subject to the exclusive jurisdiction of Malaysian courts.

 

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates take effect upon being posted on our website.

 

Contact Us

If you have any questions about these Terms or how we handle your data, please contact us: